Monthly Archives: August 2025

On Loving Your People

Love is not a concept that comes up a lot here at Vision & Balance, and with good reason. It’s a touchy and complex and very personal subject – and one potentially fraught with peril for library leaders and managers. … Continue reading

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An Interesting Conversation on Mission Alignment

Over at the Scholarly Kitchen, where I’ve been a regular contributor for many years now, I’ve been involved in what looks, on the surface, like a discussion about an emerging open access (OA) business model – but is really a … Continue reading

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Impostor Syndrome: Get Used to It

Back in 2017, an anonymous writer published an opinion piece in Inside Higher Education on the topic of impostor syndrome. I have permission to reproduce it here, and I think it’s a good read for anyone in a position of … Continue reading

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“How Can the Library Help You?” Is a Useless Question. Here’s Why.

At one point around the middle of my career, my scope of stewardship was broadened to include oversight of an interlibrary loan department. And I had what I thought was a pretty good idea: I told the ILL folks that … Continue reading

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Leadership and Natural Consequences

One of the most common mistakes that leaders tend to make is rooted in some of our best human impulses. It is the mistake of stepping in and preventing the people we lead from experiencing the natural consequences of their … Continue reading

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Two and a Half Cheers for the “Customer Mindset”

One of the perennial complaints we hear in higher education is about what seems like a growing tendency among university administrators to think of students (and then to insist that we think of students) as “customers” – people who are … Continue reading

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